The Sarann ★★★★★

The staff very good the breakfast was okay. The views was very nice like the private pool. Shower area very nice & clean hot water was good. The smoothies are very fresh 5 star.

The location not much had to use cab ride to get into mall & eating location. The food menu not good at location. Alot of the condos have restaurants inside. Found one on the other side of island. The couch was painful to old sunken in need to upgrade.

location and swimmingpool

rooms and jacuzzi are getting a bit older, needs some work

Very nice front seat villa

Staff were not really friendly

Friendly helpful staff , clean and good location

Nothing major but as someone who struggles with mobility , there are a lot of trip hazards around the grounds

Great sea views. Close to the beach.

Not very close to many restaurants, but the hotel has a restaurant that serve food.

Very nice and boutique The staff are very nice The view is very unique and beautiful

The location is pretty far from the center The gym needs improvement

The location. The pool

There is no separation between the shower and the room, which is o.k. for couple but what about other options like brothers and sisters? The rooms are really old. The breakfast is not served as a buffet, but by order, and it's ridiculous and disturbing.

It was a great property with direct access to a beach! Very comfortable and clean rooms, cordial staff and beautiful views

Lack of full length/vertical mirror

Good location although there is no access to the actual beach which is a bit of a shame. Friendly staff and our room was really nice.

Needed to ask for towels multiple times which was quite annoying.

We loved the restaurant food and cocktails, the hotel pool and mr joe was awesome so friendly and the ladies at reception were so kind the property was gorgeous loved the lighting and landscaping

the beds were not comfortable at all. the mattress was so firm it hurt our hips when we lied down and the pillows are extra firm hurts our necks the toilet doesn’t flush well for anything other then just a small wee

Staff was very nice, room looks nice and breakfast was really great. The hotel itself is beautiful.

The room was extremely dark, even when I switched a room and I wanted something with more light. The shower is open (no door) so should be taken into consideration. No plugs next to the bed. Need a bit of renovation in the rooms but overall good. Not close to the Chaweng, a taxi is 300 baht. the AC stopped working 3 times in my first night but they changed my room afterwards.

Location and the design of villas were very good. Hospitality is excellent. No negative points. Worth the stay. Would strongly recommend it next time.

when we arrived, we changed our room [jacuzzi room] to private pool villa - it was the best decision. Private pool is great, staff is nice and helpfull, good breakfast.

The rooms are big and rather clean The alley to go to the rooms is really charming The view from the swimming pool is nice

Breakfast is really not bad at all. Fruits have flies and they're not placed in a cold area so they smell. Choice is very limited, and the breakfast is taken above a corner of the beach with lots of stones and the seaweeds smell really bad. I thought the hotel was on the beach. Instead it's above a the sea but there are many rocks under and you have no sunbeds from the hotel directly on the beach and the stones are covered in seaweeds that smell quite a lot. Some staff are really nice but others are not really trying to make things any easier.

Lovely hotel with stunning views over the bay of cheweng noi. The staff are very friendly, the main pool is beautiful and the hotel was worth the price we paid. Youre only a few meters away from a koh samui view point. We didnt go with our child but this resort is so child friendly of all ages even small tots.

The rooms were a bit dated and dark. It was on a busy road with no shops and its tricky/dangerous to get a taxi

The bed and pillows were the best at any hotel we have stayed at in koh samui. We loved the private villa set up with pool next to ocean but with the convenience of being set in the hotel!

Nothing to not like!

Breakfast was good and the pool is nice with a stunning view. Bed was very comfy. The staff are friendly.

This hotel is quite tired and, although once a luxury hotel, it felt like the furniture could all do with a varnish and the walls a lick of paint. It appears from the pictures that there is a garden, there is not. Our "garden view" was the wall of the villa in front (which had a sea view) We had the spa villa and unless you have the most expensive villa with sea view you do not have a view at all from your villa and can hear the main road. Each of the three room types are all in a long row so you have to walk quite far to get to the pool, which is smaller than it appears and there are a lot of guests for a medium sized pool. It is situated right on quite a busy main road and the part of the beach this hotel fronts onto is actually a rocky outcrop. You need to walk quite far along the beach until you reach a nice swimming area, there are no loungers on the beach at this hotel like you see in the pictures. I actually think the photos on this site must have been photoshopped to show a different bit of beach! We were really disappointed with this hotel, although our room was beautifully designed and decorated none of the details you expect from a hotel of this rating lived up to expectations. The welcome drink was sweet orange squash, the complimentary shampoos a cheap brand, all the little flowers that were on your pillows when you arrived were not cleared away when room was cleaned the next day, once dead, literally dead flowers lying around everywhere! We mentioned how disappointed we were with the lack of view and where our room was and were just quoted the price to upgrade our room to a sea villa, nothing was done to recover the situation.

We moved rooms on arrival as the offered room looked a little tired however this was dealt with quickly and efficiently and we were very happy with the end results

It was a really nice hotel, the rooms where clean & beautiful, & the staff very helpful. Also the food at the resturant was good & the massage I had at the Spa was one of the best (giving the right pressure). The infinity pool was beautiful. Will definitly come back for another stay in the future.

The reseptionst didnt speak that good english, so was a bit hard to understand sometimes, and when we where eating at the restaurant, as it was rain season & not so many tourist/guests, they where "hovering" around us, meaning well & ready to serve us, but it was a bit to much. The hotel is at the end of the beach, so not directly on the beach. Not really a problem, as you could easily walk to the beach though.

Great value, good location, friendly staff, nice pool especially beautiful view and relaxing at sunset.

Not much to fault in general but the fried eggs for breakfast were a tiny bit undercooked on days we were there. It's easy enough to advise the chef to cook it further though!